Applications of multi-agent learning in e-commerce and autonomic computing Jeff Kephart IBM Research During the next decade and beyond, electronic commerce and autonomic (self-managing) computing are likely to be two of the most broad and important realms of application for multi-agent learning. In this talk, I will survey a variety of fundamental issues that arise in each of these contexts. We foresee the world economy as a competitive multi-agent system of unprecedented scale, with billions of economically-motivated software agents representing individuals and corporations purchasing and pricing goods and services alongside their human counterparts. To provide a glimpse of this future, I will describe some experiments involving humans and software agents that use various adaptive pricing and bidding strategies, and discuss an approach to understanding multi-agent strategic interactions in complex economic games. We envision autonomic computing systems as large-scale cooperative multi-agent systems that are characterized by self-configuration, self-healing, and self-optimization. I will describe several major research challenges in multi-agent learning that must be met if we are to realize the vision of autonomic computing, including automated negotiation and conflict resolution.