Who is eligible to create an
account on the new CS Central Mail Server known as
dragon.rutgers.edu?
Any CS Faculty/CS Staff/ CS Researchers/ Current CS Grad Students/
Current Under Grad majoring in Computer Science
Do I have to create a mail
account on this new Central Mail Server ?
Yes! As of Aug 1, 2006, current CS machines where you are reading
your mail from will no longer accept incoming email. If you don't
create a new account on the Central Mail Server, you will stop
getting new mail. How do I create an account on this new
Central Mail Server ?
To create an account on this server, you need to go to http://dragon.rutgers.edu and
click the MakeAccount button. I tried to create an account on Dragon at:
https://dragon.rutgers.edu/cgi-bin/makeaccount.pl but it failed with:
Error: User is not a known member of the Computer
Science Department What should I do?
You get this message when you are not a CS student, CS faculty, CS
staff or do not have a faculty or staff member sponsor. To obtain a
faculty,
technical staff, or
administrative
staff sponsor, please contact the potential sponsor directly.
What will be my email address after I
create an account on the new Central Mail Server ?
Your email address will be your_username@cs.rutgers.edu. Please make sure you notify your correspondence about
the change of address if you were not using this address
previously. Your username will be the same as your current unix
username. I
imagine that user@cs is an alias for user@dragon. Can I give out any
of them?
Yes but we prefer you tell others that your
email address is: user@cs.rutgers.edu What happen to emails sent to
user@paul, user@research, user@remus, user@aramis, user@cereal after
August 1, 2006 ?
Email arriving for user@{paul,research,remus,aramis,cereal}.rutgers.edu will be forwarded to an existing dragon account and a
notice will be delivered to the sender with a note that the old email
address is expiring. If the dragon account has not been created, the mail will
bounced. Please note that we will monitor the frequency
and number of forward operations performed. In the even that the
forward are affecting the mail server operation due to excessive spams
and/or virus this service will be terminated without prior
notice. We will be expiring these old address on Aug 1, 2007 I use my cs.rutgers.edu account for
'professional' and paul account for 'personal' purposes -
my paul accout receives way too much spam. How would I know mail sent
to cs and to paul after August 1, 2006?
The forwarded
message will look like as if it comes for user@paul. You can filter
this mail using account email
Rules. Note: You get too much spam at paul.rutgers.edu because
paul's email never gets checked for spam and
virus. This will be different as of Aug 1, 2006.
Will I still be able to read my old and
new mail using RMAIL, MAIL or MM ?
The new mail server does not allow direct file access that RMAIL,
MAIL or MM support. Thus we recommend that you switch to a more modern
mail client like Mozilla Thunderbird, Outlook, Outlook Express or
Apple Mail or use the webmail. (See below.)
I really like my RMAIL or MM and I
don't want to change. How do I get the new account to work
with RMAIL or MM ?
If you insist on using these programs, we have provided a
documentation that will let you continue using these 20 year old
programs. Please See Reading CS
Email using Legacy Mail Client Will I be able to use Pine to read mail
on the new Central Mail Server ?
Yes. Pine 4.33 and higher supports the standard Secure IMAP protocol and you SHOULD configure
your settings on Pine to read mail using this new protocol.
Edit your .pinerc file and modify the following fields as
follow:
user-domain=cs.rutgers.edu
smtp-server=dragon.rutgers.edu/ssl
inbox-path={dragon.rutgers.edu/ssl}INBOX
folder-collections=local mail/[], dragon {dragon.rutgers.edu/ssl}[]
If you plan to use Pine with more than one account, please see: Incoming Mail Collection and Using Roles in Pine. Please note that Pine is not a supported mail client. You are on your own if you use Pine. For more help about Pine see: Pine Information Center Can I read my
mail using a browser?
Yes. One of the features of this new mail system is Webmail. Simply
point your browser to: http://dragon.rutgers.edu.
Can I use any machine at CS
and run pine, webmail and thunderbird or do I need to choose only
one machine?
You can choose to use either one or all
at once. It does not matter as long as an IMAP based client is
used. If I want to use
pine, should I use it on paul, research, or where?
It
does not matter where you use a mail client from and you can have
multiple instances of pine running at the same time. Can I still use pine to access my (old)
mail folders after August 2006? Yes, as long as you
access them the way you access them currently. I'm not familiar with IMAP, if I use
pine anywhere and configure it to run with IMAP, where will I keep
my emails, folders, etc.? IMAP based mail server
stores all users mail/folders centrally in the server. During load,
what you see from a client is just headers of the email. When
client asks it to open a specific folder, only header list are
sent. When a specific email is asked to be opened, only that
specific email is sent to the imap client. This means all your email
reside in the server. This allows you to access it from multiple
places/clients at the same time and still see the same email.
What should I expect after creating an
account on this new Central Mail Server ?
You should read What to
expect? document to familiarize yourself with the new mail
server. How much space do I get on this new CS
Central Mail Server? You will get at least 1 Gigabyte of disk space. When you reach 80%
and 85% of your quota, a warning email will sent to you to remind you
that you are running low in disk space. This quota is NOT related to your other disk quota in any of
CS systems.
What is that Spam folder in my account
? The spam folder in your account was created automatically when you
created your mail account. Every mail you received in this new server
is analyzed and given a score by our spam checker. When a mail
gets a score of 5 or more, it is placed inside this spam
folder. Users should check this
spam folder occasionally for false positives. Can you adjust the spam score to a different number
? Unfortunately because the way we setup our mail
system, this is not possible at this time.
How do I make sure mail
from xxx@yyy.com never gets filed spam? If for some reasons you would like to prevent email from
certain address to be filled in the spam folder, you can create an account
rule inside the mail server to prevent the automatic filling to
the spam folder. The new rule should be placed in a higher priority
than the spam filter rule. Please see: Setting
Up Spamfilter on Dragon for an example of how to create a
rule.
Can I login to dragon.rutgers.edu and
get a shell? No. Access to dragon.rutgers.edu is limited to secure POP, IMAP, WWW
protocol only. I want to move my old mail to the CS
Central Mail Server. How do I do that ?
Moving mail from the older system to the new modern mail system is
simple. Please see: Mail
Migration to CS Central Mail Server for more info. I imagine I can
migrate my mail folders in stages (a few folders now, some
others later), is it so?
Yes you can move them in
stages. Simply put the one you would like to migrate into the
Mailbox folder and only those mail inside the mailbox will be
migrated to dragon. Remember migrated mail does not get deleted from
the source. The migration software will simply mirror what you have
to the new location. Please see: Mail
Migration to CS Central Mail Server for more info.
I am done with Rutgers and I want to
move my CS mail to other mail server elsewhere. How do I do that
?
Moving mail from the CS Central Mail System to the new mail
system elsewhere is simple. Please see: Mail
Extraction From The CS Central Mail Server . If you instead prefer to carry your mail to a local storage, you need to use mail archiving software like MailStore Can I still send email from the unix
machines like paul, remus, research etc? Yes. You can still send email out using whatever program you prefer
but you won't get a reply on that machine, it will go to dragon
instead. All email sent out will have the FROM header modified to
reflect: your_username@cs.rutgers.edu Can I import my current addressbook into
dragon.rutgers.edu webmail addressbook ?
Importing an addressbook
from previous mail system is easy *IF* your current addressbook is
already in a vCard format. Could I use Rutgers
University Central LDAP as my directory for my Webmail
interface?
Yes. Under webmail interface, click Settings then click on Contacts. How do I forward
my dragon account's e-mail to another account?
Log
into your dragon account through the browser and click on
the Rules
Tab. Scroll to the
bottom and check the box "Redirect All Mail to:"
and in
the textbox below type the
account you want it to be forwarded to. I am going on a vacation and would like
to setup a vacation message for my mail. How ?
Vacation
message can be setup via the webmail interface. Login to dragon
via a web browser and click on the Rules Tab. Enable the Vacation Message check box, put
your vacation message in the box, clik on clear 'Replied Addresses' List button and click on
the Update button to activate your new
settings. I don't like the look of the webmail interface. Is
there a better interface ?
Yes. There are many other
interfaces (called: skins or layouts) that you can choose from. All of
these are described in the What to
expect? section. Click on the
Settings panel of your webmail client and
select a new layout. I use the webmail
interface to read my mail. When I opened an enclosure, I selected
Save when asked. Where was it saved to?
Any enclosures saved when using the web interface is stored in the
default Download Folder of your browser. This folder
is normally default to your Desktop. On a Linux box this means:
~your_username/Desktop. To change this setting, look in your
browser Download setting.
The website says that Mail to
addresses other than user@cs.rutgers.edu will stop working. My desktop
name is luckystar.rutgers.edu and currently I am using email address
user@luckystar.rutgers.edu for all my email. Will my mail
continue to work ?
No. Email address like user@machines, although worked
just fine, were never recommended to users. As part of the conversion process, mail to
user@machines other than the major servers (ie: aramis,
paul, cereal, remus, research) will stop functioning weeks before Aug
1, 2006. Email to major servers will continue to
work for a little while but you are suggested to use
user@cs.rutgers.edu as your official CS email
address. Email address to other than user@cs.rutgers.edu
should not be used if you want to continue to receive email on CS Mail server.
I'm reading about backups of mail on
dragon on what to expect document
along with instructions to migrate mail to dragon, and I'm trying to
reconcile it with the current home directory archiving
system.
After the migration, will I get two archives: a dragon archive and a
home directory archive?
The archival CD will only contains material in your unix home
directory. If you want mail included on this CD, please contact the
person listed in the CD Archive site and ask about including your
mail in that CD Archive.
I don't like dragon rules for mail
processing. It seems limited and does not do certain things I like. Is there other alternative ?
There is a free program called imapfilter that processes mail on an
IMAP server without moving it to local storage. This program is
unsupported. You will need to
learn, install and run this program yourself on a separate machine.
I am seeing this "Beep! Beep!" message on
mail to research, aramis, paul, cereal and remus. Could I turn it off ?
Yes. You can opt-out of this warning message. See Opt-Out page for more details.
I am leaving Rutgers soon. I would like to keep my mail account. How long can I keep it?
All CS email accounts will be continued for a period of at least one year after a user leaves. One year after a user leaves all email services will be terminated unless I have not been getting email from my cronjob. What is going on? Since our Linux and Unix machines no longer accept incoming email, in order to get email from your cronjob, MAILTO = your_username@rutgers.edu 0 0 1,15 * 1 /path/to/scriptname- Solaris does not support MAILTO variable. For Solaris machines, you need to wrap your cronjob with /usr/local/bin/mailoutput as follow:
0 0 1,15 * 1 /usr/local/bin/mailoutput -r your_username@rutgers.edu "/path/to/scriptname"Note: your cron command must be inside quotes.
My print jobs failed and I don't get any notification in the email. What happen? Since the department provide central printing queue that is accessible via any client that support LPR protocol, there is no easy way for the printing software to notify user about printing failure.
Someone is trying to send an e-mail to one of our users here and is getting the error below. Is there any way to find out what the specific reason for blocking the mail?
SMTP module(domain cs.rutgers.edu) reports: 551 667788 Your mail was rejected because no security update has been done on your mail client in the last 3 years. See http://report.rutgers.edu/mail/ (in reply to end of DATA command)
The problem is due to very OLD version of mail client with lots of known security problems. Please update ASAP! User of very old software whose security updates were released many years ago, risks his/her computer being hijacked and/or invested with virus and/or spyware, getting very slow, becoming victim of identity theft, losing his/her privacy due to compromised computer.
Below is the list of very old mail clients that will be rejected.
X-Mailer: Microsoft Outlook Express 4.00.xxx.xxxx X-Mailer: Microsoft Outlook Express 5.00.xxx.xxxx X-Mailer: Microsoft Outlook Express 6.00.24xx.xxxx X-Mailer: Microsoft Outlook Express 6.00.26xx.xxxx X-Mailer: Microsoft Outlook Express 6.00.27xx.xxxx X-Mailer: Microsoft Outlook Express 6.00.28xx.xxxx X-Mailer: Microsoft Outlook Express 6.00.2900.296x X-Mailer: Microsoft Outlook, Build 10.0.2616* X-Mailer: Microsoft Outlook, Build 10.0.3416 X-Mailer: Microsoft Outlook, Build 10.0.4115 X-Mailer: Microsoft Office Outlook, Build 11.0.635x X-Mailer: Microsoft Outlook IMO, Build 9.0.2416* X-Mailer: The Bat! (v1.* X-Mailer: The Bat! (v2.* X-Mailer: The Bat! (v3.0* X-Mailer: The Bat! (v3.5* X-Mailer: The Bat! (v3.6* X-Mailer: The Bat! (v3.7* X-Mailer: The Bat! (v3.8* X-Mailer: The Bat! (v3.95* User-Agent: Mozilla Thunderbird 0.* User-Agent: Mozilla Thunderbird 1.0* (Windows* User-Agent: Mozilla Thunderbird 1.5.0.2 (Windows* User-Agent: Mozilla Thunderbird 1.5.0.4 (Windows* User-Agent: Mozilla Thunderbird 1.5.0.5 (Windows* User-Agent: Mozilla Thunderbird 1.5.0.7 (Windows* User-Agent: Mozilla Thunderbird 1.5.0.8 (Windows* User-Agent: Mozilla Thunderbird 1.5.0.9 (Windows*
In the effort to reduce spam and raise awareness on security issues with personal computers, we want users to maintain a more recent version of software. As such, we don't accept email from certain version of client anymore as over 99% of them are hijacked, spreading malware and spam. Please note that Microsoft Outlook/Express had their security fixes released over 4 years ago and Thunderbird had had their security fixes released over 2 years ago, please tell your correspondence to upgrade to a more recent version of mail client. Chances are their operating systems are also not updated with recent security updates. With so many spam and identity theft affecting users due to lack of security patches, we must enforce this practice for the benefit of all users at a cost of minor inconveniences to the affected users.
Notes: Microsoft Security updates are available at http://office.microsoft.com/en-us/downloads/default.aspx and ThunderBird updates are available at http://www.mozilla.com/en-US/thunderbird/
For more info on vulnerabilities and exploits see:
- Multi-State Infomation
Sharing and Analysis Center (MS-ISAC), a site containing newly
discovered security advisories
- MilwOrm, a site containing proof of
concept (PoC) codes for exploits. Once security fixes are released,
many new PoC are placed here. This is the carot that people need to
make sure all security updates are applied ASAP.
Q. Why Am I getting Fail Delivery Message like below?
Your email to 'username@remus.rutgers.edu' was returned.
See the enclosed error response and
http://www.cs.rutgers.edu/resources/email/dragon/faq.whtml#unknown for more info.
--
SMTP module(domain remus.rutgers.edu) reports:
host nomail.cs.rutgers.edu says:
592 makmur@remus.rutgers.edu This machine does not accept email.
Please look at the correct email address from http://search.rutgers.edu
You have sent email to an unknown user or to a machine that
does not (no longer) receive email at Rutgers, The State University of New Jersey.
. Be sure to include the
name of the machine you were trying to contact in either the subject line
or body of the message.
and we will do our best to help you.