Operation: Printing
Contact: Mark Rinehart, Don Watrous
Introduction
LCSR handles printing for the department. This includes physical printer maintenance, paper and toner supply, and software. Departmental users can print from Sun, Linux, Macintosh and Windows machines, including up to 48-inch posters.

LCSR also handles printing mechanics (but not physical printer maintenance) for a number of Industrial Engineering and DIMACS printers as a courtesy.

LCSR also has made use of a document-scanning feature of one of our document-center machines to provide fast digital scanning of documents.

Service Level
LCSR manages printing for 11 departmental printers, plus 5 for other departments.

Departmental printers are checked regularly by operations staff. A 'print-run' of personal inspection of all publicly-available (and so high-use) printers in the department is conducted every 90 minutes. Departmental printers are also watched remotely to spot trouble between checks, taking advantage of recently-manufactured printers' ability to be interrogated about their status remotely where possible.

Other non-public departmental printers are maintained when requested.

Usage Guides
A collection of printing how-tos for our users can be found here.
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